Refund and Return Policy

1. Introduction

The return and refund policy of the store where the original purchase has been done will be applied. The store where the original purchase has been done will take the final decision on refund. The customer has to approach the store where the original purchase has been done to claim for a refund.

How does Refund work on based on the different modes of payment :-

If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of refund request approval.

If you have paid for the order using Cash, then the requisite amounts shall be refunded as Cash which has to be claimed from the store of original purchase. Please note that in case of any refund to your bank account you shall need to comply with the Company’s Policy in this regard which shall be a conclusive undertaking at your end in all aspects. Please further note that you shall be completely responsible for providing correct bank details and the company shall not be responsible incase wrong information has been provided to it.

If you have applied for the refund after returning goods to the store then we will first verify it with the store owner and once the store owner confirms, we'll accept your refund request and process refund amount via original payment that you used while buying the goods.

If you have received used/seal broken goods from the store then you can raise a Return/Replacement request and ask for the Refund/replacement within 24 hours from the delivery date. (Pickup and Home Delivery Options).

You can not raise return/replacement request after you have used goods or you have broken the seal (Pickup and Home Delivery Mode).